f111 game handles your account data carefully — this policy explains exactly what we collect when you register, deposit via bKash or Nagad, and use the platform. Access to this service depends on your local law and eligible regions.
Account data handled with care
bKash and Nagad transaction records
Your right to review stored data
Contact route for privacy queries
POLICY POSTURE
How f111 game Approaches Your Personal Data
When you open an account with us, we collect the details you provide during registration — your name, contact information and the credentials you choose. When you fund your account through bKash, Nagad or Rocket, our system records the transaction reference, the amount and the wallet ID associated with that transfer. We do not store your full mobile wallet PIN or password at any point. The data we hold is used to operate your account, process withdrawals back to your nominated wallet, verify your identity where required and respond to your support requests. We may also hold records of the games you access and the sessions you complete, as this helps us investigate any account dispute you raise. Data is retained for as long as your account remains active and for a period after closure as required by the operating rules of the platform. If you have questions about what we hold, you can reach our support team through the contact routes listed on this page. Your use of this platform, where permitted by your local law and eligible regions, constitutes your acknowledgement of this policy.
bKash wallet ID
Nagad transfer reference
Rocket payment record
Account registration details
Session and game-access logs
WHAT THIS COVERS
Where This Policy Applies and What It Does Not
This policy covers the data f111 game processes directly through your account, your deposit and withdrawal activity, and your interaction with the platform interface. It does not extend to third-party services you access through links we may display, nor does it cover the privacy practices of mobile wallet providers like bKash, Nagad or Rocket — those are governed by their own terms. Availability of this platform and its data commitments depends on your local law and eligible regions.
Account Access
Any data collected when you log in, update your profile or change your account credentials falls inside this policy. We process this to keep your session secure and your account details accurate.
Transactions
Deposit and withdrawal records linked to your bKash, Nagad or Rocket wallet are covered here. We hold these to process your payments and resolve any dispute you raise about a transfer.
Site Content Interaction
How you navigate the lobby, which game categories you open and the device or browser you use to access f111 game are recorded at a session level. This data stays within our system.
Third-Party Services
Any link that takes you outside our platform — including your mobile wallet app or a payment gateway page — falls outside this policy. Those services have their own privacy terms you should review directly.
YOUR ACCOUNT CHOICES
Practical Steps Available to You Under This Policy
You have a straightforward set of options when it comes to the data we hold on your account. First, you can ask us what personal information we have stored — including the wallet identifiers linked to your bKash, Nagad or Rocket deposits. Second, if any detail in your account profile is wrong, you can request a correction through the account settings page or by contacting support directly. Third, if you want to understand how a specific transaction record is being used, raise that question with our support team and we will explain it clearly. Finally, if you decide to close your account, you can ask us what happens to your data after closure. We will explain the retention period and what gets deleted. None of these requests require you to justify yourself — they are straightforward actions tied to your account. Where your local law provides additional rights over personal data, those apply alongside the steps listed here, subject to eligible regions.
Review Your Records
Ask us to confirm what data we hold under your account, including wallet IDs linked to bKash, Nagad or Rocket transfers. Submit this request via live chat or the support email listed on this page.
Correct Account Details
If your registered name, contact number or wallet reference is incorrect, go to your account settings or contact support. We will update the record once your identity is confirmed through the steps shown in your account.
Raise a Data Question
Not sure why a specific piece of data was collected or how it is used? Write to our support team with your account reference and the specific question. We respond through the same channel you used to contact us.
Request Post-Closure Information
When you close your account, ask us directly what data is retained and for how long. We will confirm the retention period and tell you what is deleted when that period ends.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this privacy policy — what data we hold, how a transaction record is used or how to update your account details — use one of the contact routes below. We respond through the same channel you contact us on. Do not share your wallet PIN or account password in any support message.
Live Chat
The live chat button is visible in your account area once you are logged in. Use it to raise a privacy question, request a data review or ask about a specific bKash or Nagad transaction record we hold.
Support Email
Send your privacy query to the support email address published in the Contact section of this site. Include your registered account reference so we can locate your records and respond accurately.
Account Help Page
The account help section covers common data queries, including how to update wallet details for Nagad or Rocket and how to request a copy of your transaction history. Check there before contacting support.
DATA HANDLING DETAIL
How We Manage Data, Cookies and Account Security
Our approach to your data is built around the specific processes your account runs on — registration, wallet funding via bKash or Nagad, game access and support. Each of these generates a defined set of records, and we keep only what is needed to operate the account and resolve disputes. We do not sell your personal data to marketing companies. Cookie and session data collected when you browse the lobby is used to keep your account session active and to remember your device for future logins on Android or any other mobile browser you use. If you clear your browser data, you may need to log in again — the session preference stored in the cookie will be gone. Changes to this policy are posted on this page; we do not contact every account holder individually when minor wording updates are made. For material changes that affect how we use your data, we will notify you through your registered contact details.
Data Retention
We keep your account records for as long as your account is active, plus an additional period after closure as required by our platform operating rules. You can ask how long your specific records are held by contacting support.
Cookie Use
Session cookies keep you logged in while you navigate the lobby on your mobile browser. We do not use cookies to track you across unrelated sites. Clearing browser data ends your current session and removes the stored preference.
Account Security
Your login credentials and wallet references are stored in protected systems. We do not expose your bKash or Nagad wallet ID in any outward-facing page. If you suspect unauthorised access, contact support immediately through live chat.
Policy Updates
We update this page when the policy changes. Minor wording edits are posted here without individual notification. Material changes that affect how your data is used will be sent to your registered contact address before they take effect.
POLICY QUESTIONS ANSWERED
Common Questions About This Privacy Policy
These are the questions we hear most from account holders about how their data is handled on f111 game. If your question is not covered here, use live chat or the support email to get a direct answer tied to your specific account.
What personal data does f111 game collect when I register?
We collect the name, contact number and login credentials you provide during registration. We also record the wallet identifiers — such as your bKash or Nagad number — that you link to your account for deposits and withdrawals. No payment PIN is stored by us.
Does f111 game share my data with other companies?
We do not sell your personal data to marketing companies. Data may be shared with service providers who operate parts of the platform under our instruction — for example, payment processing for bKash or Nagad — but only to the extent needed to run your account.
How do I find out what data is stored on my account?
Contact our support team through live chat or the published support email. Include your account reference in the message. We will confirm what records we hold and explain how each category of data is used on your account.
Can I ask f111 game to correct or delete my account data?
You can request a correction to any account detail that is wrong — contact support or use the account settings page. For data deletion requests, contact support with your account reference. What can be deleted and what must be retained will depend on the platform's operating rules and any applicable local law.
What happens to my data when I close my account?
When your account is closed, we retain certain records for a period required by our platform operating rules — for example, transaction history linked to your bKash or Nagad wallet. After that retention period, relevant records are deleted. Ask support for the specific timeline that applies to your account.
Does this privacy policy apply if I access f111 game from Bangladesh?
This policy covers data processed through your account wherever it is accessed. However, whether you can lawfully use this platform depends on your local law and eligible regions. Using the platform where it is available constitutes acknowledgement of this policy and how your data is handled under it.